Memphis, TN Search Results /

Now Hiring - Insurance Account Manager - Commercial (Small Business) in Memphis, TN

Insurance Account Manager - Commercial (Small Business) in Memphis, TN

Virtus, LLC
Base Salary Yes (amount not posted)
Total Comp: NA
Quick Apply Save
Qualifications Years In Sales
Industry: Insurance
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Insurance Agencies & Brokerages
To Whom Insurance
Location: Memphis, TN
2.2
A winner of Best Places to Work in Insurance six years in a row, Virtus is looking for innovative individuals to join our fast-paced, rapidly growing team headquartered in Overland Park, Kansas. Virtus is a next generation insurance consulting firm that focuses on middle market clients in a variety of lines of coverage. With locations in Kansas City, Memphis, Chicago, Ft. Collins, St. Louis, Dallas, and Austin, our team has a national scope and with a sophisticated client base that thrives on new ideas and our consultative approach. We're shaking up a tired insurance industry and creating something better: an experience that empowers our people to evolve, take smart risks, and face the future boldly.

The Account Manager role presents an opportunity to join one of the fastest growing firms in the industry and is a key player on the Commercial team. The Account Manager is the brains behind the operations on the client success team. They keep the engine running on a day-to-day basis and help ensure our clients experience the best possible experience with Virtus. This position requires someone that is detail oriented, organized, and can work in a fast-paced environment with deadlines.

The Ideal Candidate:
  • Lives the Virtus Core Values – brings their A game and a great attitude each day.
  • Is a detailed, organization guru that thrives on juggling multiple responsibilities at any given time to meet the needs of our clients.
  • Exudes confidence as a self-starter; has a natural ability to problem solve and find answers without much direction.
  • Recognizes this role is people facing; must have strong interpersonal skills and a customer service mindset.
  • Has an ambitious, entrepreneurial spirit – we are a well-funded, growth stage start-up and everyone must roll up their sleeves to take us to the next level!

Essential Duties and Responsibilities:
  • Assists Account Executives and Producer in all aspects of client service on assigned accounts, managing key processes that serve clients and the internal activities related to these processes. These activities include, but are not limited to COI’s, Auto ID’s, agency operating system documentation, post binding subjectivities, and more.
  • Works as part of the team to provide seamless client service and quality work.
  • Prepares certificate holder list, updating that information in agency operating system to prepare for renewal process.
  • Informs client(s) of all changes that may affect insurance premiums or coverage, utilizing agency operating system to manage the process and delivery of policy change endorsements.
  • Assists in generating materials for client presentations and meetings.
  • Gathers and compiles exposure information from the client, including compiling loss-run summaries.
  • Responds in a timely manner to the requests and needs of the client, sales producer and/or team.
  • Effectively manages the daily needs of clients, which may include additions, deletions, lender negotiations, contract reviews.
  • Works with external partner to perform policy validation and send checked policy(s) to client, including sending correction requests to carriers and setting activity(s) to follow up until completion.
  • Oversees invoicing and coordinate between client and accounting to fully process; follow-up on receivables for assigned clients, ensuring timely collections.
  • Ensures that account data supports the integrity of company accounting and tracking systems.
  • Assists Account Executive on executing the annual Stewardship Plan and staying on the appropriate timeline benchmarks established.
  • Acts with responsiveness, urgency, and professionalism in all client interactions.
  • Other duties as assigned by the team and leadership.

Education and Experience:
  • Bachelor’s degree in Business Administration or related field and/or years of experience equivalent.
  • 3 to 5 years + of previous related Property and Casualty insurance experience required.
  • Active Property & Casualty license required.
  • Insurance Designations or desire to complete designations a plus.
  • Must have familiarity and good working knowledge of various Microsoft software applications (Excel), Agency Management Systems (EPIC preferred), and the ability to learn new software systems.
  • Demonstrated strong organizational and project management skills required.
  • Position requires direct communication with clients; therefore, strong written and oral communication skills, with a commitment to impeccable customer service are required.
  • Ability to utilize all resources available to find answers for client inquiries and fully resolve any insurance related issues is required.
  • Applies a solid knowledge of major insurance coverages, (including general/product liability, commercial automobile, workers’ compensation, property, time element, umbrella, financial coverages, etc.), client-specific coverages and premium rating methods and audits.
  • Understands the structure and content of insurance contracts and is aware of most commercial insurance coverages.
  • Previous experience working in carrier online systems with the ability to online rate a plus.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close and distance vision.

Travel:
Minimal

Why Virtus?
Virtus has a strong culture anchored by our Core Values: Better Tomorrow, Fearless Pursuit and One Virtus. This creates an environment of teamwork, excellence, and continuous improvement. Employees and their families enjoy great benefits including health/401(k)/dental/vision and unlimited PTO, among other progressive perks.
Virtus is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees– so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds, and identities. Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the recruitment process. If you want to work for a company where who you are is valued and respected, we’d love to hear from you.
Push Forward-We've got your back!
Virtus, LLC
Company Size
1 to 50 Employees
Founded
2013
They Sell
Insurance Agencies & Brokerages
To Whom
Insurance
Website
www.virtusinsurance.com
Revenue
$5 to $25 million (USD)

Virtus, LLC is currently hiring for 1 sales position
Virtus, LLC has openings in: TN
The average salary at Virtus, LLC is:

1 Yes (amount not posted)

Virtus, LLC
Rate this company

Sign In to rate this company

Virtus, LLC

Virtus, LLC is currently hiring for 1 sales position
Virtus, LLC has openings in: TN
The average salary at Virtus, LLC is:

1 Yes (amount not posted)